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What is the cancellation and rescheduling policy?
What is the cancellation and rescheduling policy?
Please provide at least 24 hours notice if you need to cancel or reschedule your visit. I do not charge cancellation fees, however, clients who cancel late or no-show three times will be blocked from booking with me in the future
Do I need a deposit, and what payment methods are accepted
Do I need a deposit, and what payment methods are accepted
No deposit is required to secure your booking. In the salon, I accept both cash and card payments. Please note that card payments include an additional 5% fee to cover processing costs.
What happens if I'm running late?
What happens if I'm running late?
I offer a 15-minute grace period. If you arrive between 15 and 20 minutes late, we will need to modify your service to fit within the remaining time slot. Beyond 20 minutes, we may need to reschedule your visit to ensure other clients are not delayed.
Can I bring guests, kids, or pets with me?
Can I bring guests, kids, or pets with me?
Children, friends, and service animals are always welcome! Please note that parents or guardians are financially responsible if a child damages salon equipment or retail items. Also, my salon dog is usually with me, if you are allergic or uncomfortable around dogs, please let me know when booking so I can accommodate you.
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